In Chapter 5, we learn about solving small problems in order to avoid much larger ones. Dr. Maurer gives examples of companies like Toyota, Ford, Firestone, NASA, and the US Navy using this aspect of kaizen to identify and solve small problems in their business processes. The idea is that "nipping it in the bud", or fixing a very small, seemingly minute problem before it compounds itself to a much larger issue, works in business, relationships, and reaching one's personal goals. He says that ignoring the small warning signs in the beginning of a relationship, when interviewing a job applicant, using critical self talk and even when we feel aches and pains in our bodies is a big mistake that can lead to much larger problems in the long run, and the feeling of being overwhelmed by larger problems. I have a friend who uses this technique to keep his home clean and tidy. He once said to me, "If I can spend 10 minutes each day cleaning or straightening the house, it saves me from spending hours on the weekends doing it." This is classic kaizen ~ taking care of the little things before they snowball into an overwhelming project. In what ways do you take care of the smaller tasks before they become much larger ?
Finally, in Chapter 6 Dr. Maurer talks about small rewards, and the importance of noticing and taking the time to enjoy our small successes along the way. He tells us that small, inexpensive rewards given frequently can motivate others (and ourselves) to continue to improve our habits and move toward reaching our goals. He talks about Japanese companies that reward employees smaller, more frequent amounts for giving suggestions as opposed to larger, less frequent rewards for the same behavior. Making our spouses, friends, co-workers and employees feel appreciated goes a long way. The right, appropriate reward can instill lasting change and encourage progress in the right direction. I liked the example of the woman who gave herself chocolate at various points in her journey to graduate school class after a long day at work, to motivate her and reinforce her behavior as she made it to class. Soon, she established a habit and didn't need the chocolate to keep herself going to class. How could you reward yourself for meeting smaller goals and milestones?
Next week, we will discuss Chapter 7, our final chapter and wrap up this book club series. Until then, happy reading!
Dell- a Lumen